Question 1

What materials can you cut with CNC laser?

Accepted Answer

Our fiber laser cuts mild steel up to 20mm, stainless steel up to 12mm, aluminum up to 10mm, brass up to 6mm and copper up to 4mm. We routinely cut signage, brackets, gussets and decorative panels for clients across Kenya.

Question 2

What file formats do you accept for CNC laser cutting?

Accepted Answer

We accept DXF and DWG files prepared in any modern CAD package. If you don't have a CAD file, our team can sketch your part from a drawing or sample at a small additional cost.

Question 3

What is the tolerance on your laser cutter?

Accepted Answer

Standard tolerance is ±0.1mm on cut profiles, which is suitable for most fabrication, signage and assembly work. Tighter tolerances are possible on request for precision components.

Question 4

What is the lead time for laser cutting?

Accepted Answer

Most jobs are completed within 1–5 working days depending on quantity and material availability. Urgent same-day jobs can often be accommodated — contact us to confirm.

Question 5

Do you supply the metal sheet or do I bring my own?

Accepted Answer

We can supply mild steel, stainless and aluminum sheet stock from local suppliers, or you can deliver your own. Supplying the sheet ourselves usually saves time and ensures material certification.

Question 6

What is the maximum sheet size you can cut?

Accepted Answer

Our bed handles standard 1500x3000mm sheet sizes which covers the majority of fabrication needs. Larger parts can be split and seamed during fabrication.

Question 7

Can you cut very small batches or one-offs?

Accepted Answer

Yes — there is no minimum order quantity. We regularly cut single prototypes for engineers and designers, as well as production runs of thousands.

Question 8

Do you also bend and weld the parts after cutting?

Accepted Answer

Yes. We offer full downstream fabrication: press braking, rolling, TIG/MIG welding, finishing and powder coating through trusted partners. This means one supplier, one quote.

Question 9

What types of metal fabrication do you do?

Accepted Answer

We fabricate structural steel, custom brackets and frames, industrial enclosures, gates, grilles, platforms, walkways, mezzanines and bespoke metalwork. Most projects combine cutting, welding and finishing under one roof.

Question 10

Are your welders certified?

Accepted Answer

Yes — our welders are trained and tested on TIG, MIG and stick processes. For structural and pressure work we follow EBK and recognised international codes.

Question 11

Can you fabricate to my engineer's drawings?

Accepted Answer

Absolutely. Submit your drawings (DWG, DXF or PDF) and we will quote against the specified materials, finishes and tolerances. We can also advise on buildability.

Question 12

Do you offer powder coating and finishing?

Accepted Answer

Yes — we coordinate powder coating, galvanising and painting with vetted local partners. Finishes are included in our quotation so you receive a single delivery.

Question 13

How long does a typical fabrication project take?

Accepted Answer

Small custom jobs take 3–7 days; structural projects typically run 2–6 weeks depending on tonnage and finish. We provide a firm programme with every quote.

Question 14

Do you handle installation on-site?

Accepted Answer

Yes. Our installation crews handle delivery, rigging, welding-in-place and commissioning across Nairobi and the major counties.

Question 15

Can you fabricate stainless steel as well as mild steel?

Accepted Answer

Yes — we run a dedicated stainless line to avoid cross-contamination. See our Stainless Steel Fabrication service for details.

Question 16

What is the minimum order for fabrication?

Accepted Answer

There is no fixed minimum. We take on single custom items as readily as large production runs.

Question 17

How long does a cold room installation take?

Accepted Answer

A standard walk-in cold room takes 1–3 weeks from order to commissioning depending on size and panel availability. Larger or custom builds can run 4–6 weeks.

Question 18

What temperature ranges do you design for?

Accepted Answer

Chillers typically run +2°C to +8°C and freezers run -18°C to -25°C. We can specify systems for special applications such as pharmaceutical cold chain on request.

Question 19

Do you handle cold room projects outside Nairobi?

Accepted Answer

Yes — we install cold rooms across Kenya, including Mombasa, Naivasha, Eldoret, Kisumu, Nakuru and beyond. Travel and lodging are included in regional quotes.

Question 20

What affects the cost of a cold room?

Accepted Answer

Cost is driven by internal volume, target temperature, panel thickness, compressor type, evaporator capacity, flooring, and ancillary works like ramps or strip curtains. We provide itemised quotes so you can see exactly what drives the price.

Question 21

Do you offer maintenance contracts?

Accepted Answer

Yes — we offer scheduled preventive maintenance covering refrigeration, panels and door hardware to keep your cold chain reliable.

Question 22

Do you handle commercial kitchen projects outside Nairobi?

Accepted Answer

Yes — we deliver and install commercial kitchen equipment across Kenya including the coast, Rift Valley and western counties. We provide turnkey kitchen fitouts for hotels, restaurants, hospitals and schools.

Question 23

Can you build kitchen equipment to my specific layout?

Accepted Answer

Yes — every commercial kitchen is built to order. We start with a site survey or your architect's drawings, then produce CAD layouts and bespoke stainless equipment to fit.

Question 24

What grade of stainless steel do you use for kitchens?

Accepted Answer

We use 304-grade stainless steel as standard for commercial kitchens, which provides excellent corrosion resistance and is the recognised hygiene standard. 316 is available for highly corrosive environments.

Question 25

Do you supply the cooking appliances or only the stainless equipment?

Accepted Answer

We fabricate all stainless equipment in-house — tables, sinks, hoods, shelving and counters — and supply cooking appliances through approved partners so you receive a complete kitchen.

Question 26

Can you help with health-department compliance?

Accepted Answer

Yes. Our designs follow Ministry of Health and county public-health guidelines, and we can advise on layout for HACCP-friendly workflows.

Question 27

Do you design HVAC systems or only install them?

Accepted Answer

We do both — full system design (load calculations, ducting layout, equipment selection) as well as installation and commissioning. This avoids the common problem of mismatched design-and-install handovers.

Question 28

Can you service existing HVAC systems?

Accepted Answer

Yes — we service, retrofit and upgrade existing HVAC installations. We work on chillers, split systems, VRF systems, exhaust hoods and industrial ventilation.

Question 29

Do you handle clean room ventilation?

Accepted Answer

Yes — we design and install positive-pressure clean rooms with HEPA filtration up to ISO 8 class, suitable for pharmaceutical packaging and electronics.

Question 30

Do you provide kitchen extraction systems?

Accepted Answer

Yes — kitchen extraction is one of our core HVAC offerings, including hoods, ducting, make-up air and roof fans, designed to meet local codes.

Question 31

What is the lead time for custom fabrication orders?

Accepted Answer

Lead times depend on scope: laser cutting is 1–5 days, custom fabrication 1–3 weeks, cold rooms and kitchens 2–6 weeks. We confirm a firm programme with every quote and stick to it.

Question 32

Can you provide design drawings before fabrication?

Accepted Answer

Yes — we provide CAD drawings, layouts and 3D renders for approval on most projects before fabrication starts. This keeps everyone aligned and avoids costly changes mid-build.

Question 33

Are you registered with EBK?

Accepted Answer

Yes — our engineers are registered with the Engineers Board of Kenya (EBK) and we work to recognised international standards on every project.

Question 34

What payment terms do you offer?

Accepted Answer

Standard terms are 50% deposit to commence, balance on completion. Larger projects may be staged. Terms are confirmed in the quotation.

Question 35

Do you offer warranties?

Accepted Answer

Yes — fabrication carries a workmanship warranty, refrigeration systems include a 12-month parts and labour warranty, and equipment warranties are passed through from the manufacturers.

Frequently asked questions

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